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What Gets Measured Gets Managed

March 8, 2017:

"At Standardbred Canada we are beginning to do deeper dives tracking and measuring a variety of KPI’s to assist in determining the areas in which we believe are important to the association"...read on / continuer à lire

Post Time With Dan Gall

February 6, 2017:

"In early January as I was watching the World Junior Hockey gold medal game between Canada and the United States, I felt terribly disappointed at the end, when after three hours of incredibly exciting hockey, we watched the gold medal awarded with a passive, slow and boring shootout"....read on / continuer à lire

Post Time With Dan Gall

January 11, 2017:

"As 2017 gets underway I want to share with you what Standardbred Canada will be focusing on during the calendar year. Our team and Board of Directors have created a very ambitious, yet doable agenda of goals and action items that we will strive to attain for you this year"...read on / continuer à lire

Post Time With Dan Gall

December 14, 2016:

"As we prepare to close the book to 2016, I thought it would be appropriate to review my experiences thus far in the role of President and CEO of Standardbred Canada"....read on / continuer à lire

Post Time With Dan Gall

November 14, 2016:

"One of the many observations I have is the division between the 'Haves' and the 'Have-Nots' within our industry and correspondingly, the distinctions of why such divisions may occur from province to province"....read on / continuer à lire

Post Time With Dan Gall

October 7, 2016:

"When I mention two specific words I either get bright shiny eyes looking back at me or I get the deer in the headlight look. The two magic words are Customer Service. How is customer service in our industry?"....read on / continuer à lire

Post Time With Dan Gall

August 17, 2016:

"When receiving my appointment to the position I promised the Board and our employees that it would be eyes and ears wide open as I assumed my new responsibilities, with a commitment to reach out to our members and stakeholders to better understand the concerns and issues of the industry and to find out what expectations the industry has of Standardbred Canada going forward."...read on


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